Privacy Policy for JamQuestion

Last Updated: May 2025

This Privacy Policy explains how JamQuestion (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our e-learning platform at https://jamquestion.com/. We comply with the General Data Protection Regulation (GDPR) (EU), California Consumer Privacy Act (CCPA), and Google AdSense policies. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following data:

A. Personal Information

  • Account Data: Name, email address, username, password, and payment details (processed securely via third-party gateways).
  • User Content: Course progress, quiz results, and interactions with the platform.
  • Communications: Messages sent via contact forms or support channels.

B. Automatically Collected Data

  • Usage Data: IP address, browser type, device information, pages visited, and session duration.
  • Cookies/Tracking Technologies: We use cookies (including third-party cookies from Google AdSense) to:
    • Improve website functionality.
    • Analyze traffic via tools like Google Analytics.
    • Deliver personalized ads through Google AdSense.

2. How We Use Your Information

  • Provide and personalize e-learning services.
  • Process payments and communicate with you.
  • Analyze trends to improve user experience.
  • Serve targeted ads via Google AdSense (with consent where required).
  • Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

We process your data under:

  • Consent: For cookies and personalized ads (you may withdraw consent anytime).
  • Contractual Necessity: To deliver services you request.
  • Legitimate Interests: For analytics, fraud prevention, and marketing.

4. Google AdSense Compliance

  • Third-Party Vendors: Google and other partners use cookies to serve ads based on past visits to our site and other websites.
  • Opt-Out Options: Users can:
  • EU Users: We obtain prior consent for personalized ads via a GDPR-compliant cookie banner.

5. Data Sharing

We share data with:

  • Service Providers: Payment processors, hosting services, and analytics tools.
  • Ad Partners: Google AdSense (anonymous data for ad targeting).
  • Legal Authorities: When required by law.

We do not sell personal information under CCPA, but we allow third-party ad partners to collect data for interest-based advertising.

6. Your Rights

GDPR Rights (EU Users)

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent for cookies/ads.

CCPA Rights (California Users)

  • Know what personal data is collected.
  • Request deletion of data.
  • Opt out of the “sale” of data (via [Do Not Sell My Info](link to opt-out page)).
  • Non-discrimination for exercising rights.

Submit requests to contact@hasenhiko

7. Data Retention

We retain data only as long as necessary for the purposes outlined here or to comply with legal obligations.

8. Security

We implement SSL encryption, secure servers, and access controls to protect your data.

9. Children’s Privacy

We do not knowingly collect data from children under 16 (or 13 under CCPA) without parental consent.

10. Updates to This Policy

We will notify users of material changes via email or website notices.

Contact Us

For questions, requests, or complaints:

  • Email: [contact@aliyyiijaafargmail-coml]
  • Address: [Diredawa]

Data Controller: [Jamquestion], operating jamquestion.com

Additional Compliance Notes for Google AdSense

We disclose ad placements and data collection practices clearly..

We adhere to Google’s Publisher Policies.

No prohibited content (e.g., hate speech, adult material) is hosted on our site.